⏱ Return & Refund Window
You may request a return or refund within 30 days of receiving your order.
✅ Eligibility for Returns
To be eligible for a return, your item must meet these conditions:
Unused and in the same condition that you received it
In the original packaging or well-protected during return shipping
Items that are final sale or customized cannot be returned unless defective.
🚚 Return Shipping
Customers are responsible for the return shipping cost unless the item was received damaged or incorrect.
We recommend using a trackable shipping method for all returns.
💳 Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 3–5 business days back to your original payment method.
❗ Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again
Contact your credit card company
Contact your bank
If you’ve done all of this and still have not received your refund, please contact us .
📦 Damaged or Incorrect Items
If your item arrives damaged, defective, or the wrong item was sent, please email us with your order number and photos of the issue within 7 days of delivery.